Refund policy

Free Mexican Candy Bag

 

 

To celebrate Hispanic Heritage Month from September 18th to October 15th, all orders over $15 subtotal will receive a free candy bag filled with Mexican candy. No code necessary.  

Candies include: 

•Hot Cheetos 

•Salsaghetti 

•Lucas 

•Pelon 

•Paleta de Pollo

•Paleta Acidulatido

•Pica Fresas 

•Rellendino 

(candies and flavors could vary)

All sales are final.

Incorrect Address

If your order has not been shipped, send us an email picakidz@gmail.com and we can correct it for you.


Once an order has been shipped, you will have to contact USPS so they can correct it before it arrives.

Please note that once your order has shipped, we are unable to make changes to it and it is your responsibility to collect your order at the shipping address that was provided.

 

Please allow up to 72 hours to respond to emails .

 


Lost Package
If your package is lost by USPS you must contact USPS to retrieve your package through them.
Shipping labels purchased under Standard Shipping include USPS Insurance.
Shipping Labels purchased under First Class do not include insurance. 


Returned Package

If a package is returned to Picakidz due to an incorrect shipping address provided at checkout, a subtotal refund will be initiated. Shipping cost will not be refunded.